Quality Techniques and Analysis

You are a Quality Manager in a medium sized manufacturing company. You have been tasked in your annual appraisal with an improvement project to reduce the incidence of reject material and customer complaints on one of the product lines. There is no single clear candidate as a cause for the problems, and with the number of parameters that could be contributory factors, you have decided this would be a suitable candidate for using Design of Experiments.
This is a Group assignment. Your task is to prepare a project proposal to the Board of Directors for the company in order to achieve approval for the project to be conducted. The proposal should:-
• define the problem,
• identify the parameters related to the problem,
• give a brief outline of the benefits of DOE and a description of the process
• define in detail the steps that need to be taken to determine the design for the project, with suitable explanations,
• state the provisions that must be made for each stage including the running of the final design
• provide a project plan (timeline) for the entire project.

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