Select an organisation you know well and critically evaluate the current situation regarding Total Quality Management in the organisation. You should also discuss TQM implementation. ‘Implementation’ means devising a structured, formalised approach to implementation – discussing the aspects a practitioner would need to consider if they wished to introduce TQM into the organisation.
If TQM has been implemented already, you should critically evaluate how it could be enhanced in the organisation.
You should use journal articles published in the past six years that represent up-to-date scholarly research in the aspects and issues you discuss. A well-researched essay would normally generate a list of References in the order of 400-600 words (depending on article titles, numbers of authors, etc, etc).
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